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ComputerWorld Independent 

Q&A: Cisco CIO sees AI embedded in every product and process

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Less than a year after OpenAI’s ChatGPT was released to the public, Cisco Systems is already well into the process of embedding generative artificial intelligence (genAI) into its entire product portfolio and internal backend systems.

The plan is to use it in virtually every corner of the business, from automating network functions and monitoring security to creating new software products.

But Cisco’s CIO, Fletcher Previn, is also dealing with a scarcity of IT talent to create and tweak large language model (LLM) platforms for domain-specific AI applications. As a result, IT workers are learning as they go, while discovering new places and ways the ever-evolving technology can create value.

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Kaspersky Security 

Back-to-school threats: virtual classrooms and videoconferencing | Kaspersky official blog

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Credit to Author: Alexey Andreev| Date: Mon, 11 Sep 2023 06:36:43 +0000

Kids at school: how to ensure privacy and security in educational tools and videoconferencing apps offered by a school.

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ComputerWorld Independent 

Zoom goes for a blatant genAI data grab; enterprises, beware (updated)

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Credit to Author: eschuman@thecontentfirm.com| Date: Thu, 17 Aug 2023 07:06:00 -0700

When Zoom amended its terms of service earlier this month — a bid to make executives comfortable that it wouldn’t use Zoom data to train generative AI models — it quickly stirred up a hornet’s nest. So the company “revised” the terms of service, and left in place ways it can still get full access to user data.

Computerworld repeatedly reached out to Zoom without success to clarify what the changes really mean.

Editor’s note: Shortly after this column was published, Zoom again changed its terms and conditions. We’ve added an update to the end of the story covering the latest changes.

Before I delve into the legalese — and Zoom’s weasel words to falsely suggest it was not doing what it obviously was doing — let me raise a more critical question: Is there anyone in the video-call business not doing this? Microsoft? Google? Those are two firms that never met a dataset that they didn’t love.

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ComputerWorld Independent 

Zoom goes for a blatant genAI data grab; enterprises, beware

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Credit to Author: eschuman@thecontentfirm.com| Date: Fri, 11 Aug 2023 11:21:00 -0700

When Zoom amended its terms of service earlier this month — a bid to make executives comfortable that it wouldn’t use Zoom data to train generative AI models — it quickly stirred up a hornet’s nest. So the company “revised” the terms of service, and left in place ways it can still get full access to user data.

(Computerworld repeatedly reached out to Zoom without success to clarify what the changes really mean.)

Before I delve into the legalese — and Zoom’s weasel words to falsely suggest it was not doing what it obviously was doing — let me raise a more critical question: Is there anyone in the video-call business not doing this? Microsoft? Google? Those are two firms that never met a dataset that they didn’t love.

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ComputerWorld Independent 

After the remote-work rush, vacant offices and empty downtowns

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Core business centers in large and small cities throughout the US are suffering the effects of hybrid- and remote-work policies, which has led to a 20% to 40% reduction in office space use, according to global management consulting firm McKinsey & Company.

The switch to primarily remote work at the start of the COVID pandemic in March 2020 left downtowns largely empty. Since then, commercial areas have seen a slow, but steady, return to the office, with average office occupancy hitting 50% of pre-pandemic levels this past March, according to commercial real estate services firm CBRE Group.

But that’s enough to offset sizeable drops in the value of office space, and the need to re-think what an “office” now is. In San Francisco, for example, an office building worth $300 million before the pandemic could now be worth just $60 million, an 80% loss in value. Nearly 30% of downtown office space is vacant, according to CBRE.

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ComputerWorld Independent 

Zoom expands end-to-end encryption for Phone and breakout rooms

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Credit to Author: Charlotte Trueman| Date: Fri, 22 Jul 2022 03:44:00 -0700

Zoom has announced it is expanding end-to-end encryption (E2EE) capabilities to Zoom Phone, with breakout rooms to be given the same level of encryption in the near future.

Zoom Phone customers now have the option to upgrade to E2EE during one-on-one Zoom Phone calls between users on the same Zoom account that occur via the Zoom client.

During a call, when users select “More” they will see an option to change the session to an end-to-end encrypted phone call. When enabled, Zoom encrypts the call by using cryptographic keys known only to the devices of the caller and receiver. Users will also have the option to verify E2EE status by providing a unique security code to one another.

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