{"id":12224,"date":"2018-05-07T14:30:12","date_gmt":"2018-05-07T22:30:12","guid":{"rendered":"https:\/\/www.palada.net\/index.php\/2018\/05\/07\/news-5993\/"},"modified":"2018-05-07T14:30:12","modified_gmt":"2018-05-07T22:30:12","slug":"news-5993","status":"publish","type":"post","link":"http:\/\/www.palada.net\/index.php\/2018\/05\/07\/news-5993\/","title":{"rendered":"Error: What to do if your Kaspersky product suddenly stops working"},"content":{"rendered":"

Credit to Author: Marvin the Robot| Date: Mon, 07 May 2018 12:32:09 +0000<\/strong><\/p>\n

If you receive an error message saying “Integrity violation,” or “Invalid key file,” or something like that while using Kaspersky Internet Security, Kaspersky Total Security, Kaspersky Anti-Virus, or Kaspersky Free (for example, after installing the product, updating it or updating your operating system), it is a bug\/glitch that we are already aware of and have a workaround for.\"\"<\/a><\/p>\n

To fix this problem, you’ll need to reinstall your security solution. Here’s how to do that:<\/p>\n

    \n
  1. Make sure you have your activation key on separate media, be it a piece of paper from the product box, and e-mail in your mailbox, your MyKaspersky account, or somewhere else. If you cannot find your activation key, follow the instructions from this article<\/a>.<\/li>\n
  2. Uninstall the security solution. To do that, open the Control Panel, choose Programs and Features,<\/em> select the security solution, and click Uninstall<\/em>. If that doesn’t work, follow the instructions here<\/a>.<\/li>\n
  3. Go to the official Kaspersky Lab website<\/a> and download the installer for the security solution you’ve been using.<\/li>\n
  4. Run the installer and follow the installation instructions.<\/li>\n
  5. Activate the security solution using your activation key.<\/li>\n<\/ol>\n

    The problem should be solved. If for some reason it persists or you have any trouble finding your activation key or activating the product, submit a request<\/a> to Kaspersky Lab Technical Support through the My Kaspersky portal, and include a detailed description of the issue.<\/p>\n

    Once we come up with a longer-term solution we’ll update this post.<\/p>\n

    https:\/\/blog.kaspersky.com\/feed\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

    Credit to Author: Marvin the Robot| Date: Mon, 07 May 2018 12:32:09 +0000<\/strong><\/p>\n

    If your Kaspersky product tells you something about an \u201cInvalid key file\u201d or \u201dIntegrity violation,\u201d here\u2019s what to do.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[10425,10378],"tags":[12137,3491,13151,3492,11225,8274,10427,10433,1583],"class_list":["post-12224","post","type-post","status-publish","format-standard","hentry","category-kaspersky","category-security","tag-bugs","tag-kaspersky-anti-virus","tag-kaspersky-free","tag-kaspersky-internet-security","tag-kaspersky-total-security","tag-problems","tag-products","tag-support","tag-updates"],"_links":{"self":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/12224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=12224"}],"version-history":[{"count":0,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/12224\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=12224"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=12224"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=12224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}