{"id":12743,"date":"2018-07-06T10:17:05","date_gmt":"2018-07-06T18:17:05","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2018\/07\/06\/news-6511\/"},"modified":"2018-07-06T10:17:05","modified_gmt":"2018-07-06T18:17:05","slug":"news-6511","status":"publish","type":"post","link":"http:\/\/www.palada.net\/index.php\/2018\/07\/06\/news-6511\/","title":{"rendered":"ExxonMobil Bungles Rewards Card Debut"},"content":{"rendered":"<p><strong>Credit to Author: BrianKrebs| Date: Fri, 06 Jul 2018 15:53:19 +0000<\/strong><\/p>\n<p>Energy giant <strong>ExxonMobil<\/strong> recently sent snail mail letters to its <a href=\"https:\/\/www.exxon.com\/en\/plenti\" target=\"_blank\" rel=\"noopener\">Plenti rewards card<\/a> members stating that the points program was being replaced with a new one called <strong>Exxon Mobil Rewards+<\/strong>. Unfortunately, the letter includes a confusing toll free number and directs customers to a parked page that tries to foist Web browser extensions on visitors.<\/p>\n<p>The mailer (the first page of which is screenshotted below) urges customers to visit exxonmobilrewardsplus[dot]com, to download its mobile app, and to call &#8220;1-888-REWARD+&#8221; with any questions. It may not be immediately obvious, but that &#8220;+&#8221; sign is actually the same thing as a zero on the telephone keypad (although I&#8217;m ashamed to say I had to look that up online to be sure). <a class=\"lightbox\" href=\"https:\/\/krebsonsecurity.com\/wp-content\/uploads\/2018\/07\/exxonmobmailer.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-44365\" src=\"https:\/\/krebsonsecurity.com\/wp-content\/uploads\/2018\/07\/exxonmobmailer.png\" alt=\"\" width=\"570\" height=\"408\" \/><\/a><\/p>\n<p>Anyone curious enough to guess at other ending numbers other than zero will wind up at a call center advertising &#8220;free&#8221; Caribbean (1) cruises or at a pricey adult chat service dubbed &#8220;America&#8217;s hottest talk line&#8221; (6).<\/p>\n<p>Worse, visiting the company&#8217;s new rewards Web site in Google Chrome prompted my browser to run a &#8220;security check,&#8221; followed by a series of popups offering to install a Chrome extension called &#8220;Browsing Safely.&#8221;<\/p>\n<p>That extension changes your default search engine to Yahoo and appears to redirect all searches through a domain called lastlog[dot]in, which seems to be affiliated with <a href=\"https:\/\/intango.com\/advertiser\/\" target=\"_blank\" rel=\"noopener\">an Israeli online advertising network<\/a>.\u00a0After adding the Browsing Safely extension to Chrome using a virtual machine, my browser was redirected to Exxon.com.<\/p>\n<div id=\"attachment_44366\" style=\"width: 606px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-44366\" src=\"https:\/\/krebsonsecurity.com\/wp-content\/uploads\/2018\/07\/exxonchromeext.png\" alt=\"\" width=\"596\" height=\"311\" \/><\/p>\n<p class=\"wp-caption-text\">The Google Chrome extension offered when I first visited exxonmobilrewardsplus-dot-com.<\/p>\n<\/div>\n<p>Many people on Twitter who expressed confusion about the mailer said they accidentally added an &#8220;e&#8221; to the end of &#8220;exxonmobil&#8221; and ended up getting bounced around to spammy-looking sites with ad redirects and dodgy download offers.<\/p>\n<p>ExxonMobil corporate has not yet responded to requests for comment. But after about 10 minutes on hold listening to the same Muzak-like song, I was able to reach a customer service person at the confusing ExxonMobil Rewards+ phone number. That person said the Web site for the rewards program wasn&#8217;t going to be active until July 11.<\/p>\n<p>&#8220;Currently the Web site is not available,&#8221; the representative said. &#8220;Please don&#8217;t try to download anything from it right now. It should be active and available next week.&#8221;<\/p>\n<p>It always amazes me when major companies roll out new marketing initiatives without consulting professionals who help mitigate security and privacy issues for a living. It seems likely that happened in this case because anyone who knows a thing or two about security would strongly advise against instructing customers to visit a parked domain or one that isn&#8217;t yet fully under the company&#8217;s control.<\/p>\n<p><a href=\"https:\/\/krebsonsecurity.com\/2018\/07\/exxonmobil-bungles-rewards-card-debut\/\" target=\"bwo\" >https:\/\/krebsonsecurity.com\/feed\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/krebsonsecurity.com\/wp-content\/uploads\/2018\/07\/exxonmobmailer.png\"\/><\/p>\n<p><strong>Credit to Author: BrianKrebs| Date: Fri, 06 Jul 2018 15:53:19 +0000<\/strong><\/p>\n<p>Energy giant ExxonMobil recently sent snail mail letters to its Plenti rewards card members stating that the points program was being replaced with a new one called Exxon Mobil Rewards+. Unfortunately, the letter includes a confusing toll free number and directs customers to a parked page that tries to foist Web browser extensions on visitors.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[10643,10642],"tags":[16740,18907,18908,18909,17061],"class_list":["post-12743","post","type-post","status-publish","format-standard","hentry","category-independent","category-krebs","tag-a-little-sunshine","tag-exxonmobil","tag-exxonmobil-rewards","tag-plenti","tag-the-coming-storm"],"_links":{"self":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/12743","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=12743"}],"version-history":[{"count":0,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/12743\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=12743"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=12743"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=12743"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}