{"id":13639,"date":"2018-10-22T02:30:14","date_gmt":"2018-10-22T10:30:14","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2018\/10\/22\/news-7406\/"},"modified":"2018-10-22T02:30:14","modified_gmt":"2018-10-22T10:30:14","slug":"news-7406","status":"publish","type":"post","link":"http:\/\/www.palada.net\/index.php\/2018\/10\/22\/news-7406\/","title":{"rendered":"Wonder if they'll ever tell HIM what's going on…"},"content":{"rendered":"

Credit to Author: Sharky| Date: Mon, 22 Oct 2018 03:00:00 -0700<\/strong><\/p>\n

This IT pilot fish has been supporting a customer remotely through a VPN that’s usually pretty solid — but definitely not always.<\/p>\n

“Every now and then it disconnected me randomly,” says fish. “Then it continued disconnecting me repeatedly every 30 to 60 seconds.<\/p>\n

“I went through the usual litany of rebooting, trying a different computer, trying a different network, etc. Every time I got the help desk involved, they pulled a bunch of different logs that basically just said ‘disconnected’ without any cause given.<\/p>\n

“After several rounds of changes that miraculously fixed it, then suddenly stopped working again, the issue got escalated to a high-enough tier that an answer was forthcoming.<\/p>\n

“I was apparently using a legacy system that nobody thought was still around, and it only supported one connection per server — as soon as somebody else connected to it, it kicked my connection off, and vice versa.<\/p>\n

“Moving me over to the new server fixed everything.<\/p>\n

“But the thing that kills me is that somebody else out there was having the exact same experience<\/i> that I was — working perfectly until some jerk started kicking him off every 30 to 60 seconds!”<\/p>\n

Connect with Sharky.<\/strong> Send me your true tale of IT life at sharky@computerworld.com<\/a>. You can also comment on today’s tale at Sharky’s Google+ community<\/strong><\/a>, and read thousands of great old tales in the Sharkives<\/strong><\/a>.<\/i><\/p>\n

Get Sharky’s outtakes from the IT Theater of the Absurd delivered directly to your Inbox. Subscribe now to the Daily Shark Newsletter<\/a>.<\/em><\/p>\n

http:\/\/www.computerworld.com\/category\/security\/index.rss<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Credit to Author: Sharky| Date: Mon, 22 Oct 2018 03:00:00 -0700<\/strong><\/p>\n

\n
\n

This IT pilot fish has been supporting a customer remotely through a VPN that’s usually pretty solid — but definitely not always.<\/p>\n

“Every now and then it disconnected me randomly,” says fish. “Then it continued disconnecting me repeatedly every 30 to 60 seconds.<\/p>\n

“I went through the usual litany of rebooting, trying a different computer, trying a different network, etc. Every time I got the help desk involved, they pulled a bunch of different logs that basically just said ‘disconnected’ without any cause given.<\/p>\n

“After several rounds of changes that miraculously fixed it, then suddenly stopped working again, the issue got escalated to a high-enough tier that an answer was forthcoming.<\/p>\n

To read this article in full, please click here<\/a><\/p>\n<\/section>\n<\/article>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[11062,10643],"tags":[714],"class_list":["post-13639","post","type-post","status-publish","format-standard","hentry","category-computerworld","category-independent","tag-security"],"_links":{"self":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/13639","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=13639"}],"version-history":[{"count":0,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/13639\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=13639"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=13639"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=13639"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}