{"id":13840,"date":"2018-11-15T11:01:00","date_gmt":"2018-11-15T19:01:00","guid":{"rendered":"https:\/\/www.palada.net\/index.php\/2018\/11\/15\/news-7607\/"},"modified":"2018-11-15T11:01:00","modified_gmt":"2018-11-15T19:01:00","slug":"news-7607","status":"publish","type":"post","link":"http:\/\/www.palada.net\/index.php\/2018\/11\/15\/news-7607\/","title":{"rendered":"Future-proofing Genpact\u2019s IT infrastructure with Schneider Electric solutions and services"},"content":{"rendered":"

Credit to Author: Customer Voices| Date: Thu, 15 Nov 2018 12:55:28 +0000<\/strong><\/p>\n

Genpact, a former Business Process Outsourcing unit within General Electric, became an independent company in 2005 to bring their process expertise in Lean Six Sigma to clients outside the GE family. At the time they could only imagine growing from 32,000 employees and revenue of US$823 million in 2005 to 60,000+ employees and revenues of nearly US$2 billion in 2012. And while they appreciate their success, the fast pace of growth has created a number of IT challenges as well.<\/p>\n

In 2011, they discovered flaws with their expanded IT infrastructure, limiting their ability to properly manage it. Their pressing need to overhaul their infrastructure was further complicated by vendor management issues.\u00a0\"Genpac\"<\/a><\/p>\n

Aligning Genpact\u2019s data center with business growth <\/strong><\/h3>\n

After taking feedback from all independent departments within the company, it became clear that there was a need for revamping existing monitoring and management processes and tools. And modular and hot-swappable data center solutions were needed as well. After completing a Power Quality audit<\/a>, they decided to break out of their existing vendor relationships and forge a new one \u2013 they turned to Schneider Electric.<\/p>\n

\u201cWhile the need for a better partner was felt, we wanted to make sure that we take an informed decision of what we really needed from our partner,\u201d explains Shyamashis Brahma, Vice President, Infrastructure and Logistics at Genpact. \u201cThe result of the Power Quality Audit was a score chart for the business to improve energy performance and efficiency in the data center, and this is where we came on board.\u201d<\/p>\n

As part of the Power Quality Audit results, Genpact found that their data center costs<\/a> entailed about 40 percent in power consumption alone and were running on low efficiencies. To tackle this, Schneider Electric took on the role of the data center consultant and carried out a comprehensive audit for 11 sites across India.<\/p>\n

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If a classical UPS goes down, it takes everything down with it. But with the Schneider Electric model, outages were reduced by 25%<\/p>\n<\/blockquote>\n

Transformation is the name of the game<\/strong><\/h3>\n

Schneider Electric suggested a \u2018build as you grow\u2019 model that would lower the undue pressure on the finances. Instead of a classical UPS, they introduced the idea of a chassis with a few modules with the ability to add on as required. As a result, they were successful in drastically cutting down CapEx and wastage. Also, in the case of smaller issues, such as battery replacement, only that particular module would need to be pushed out and the replacement done. If a classical UPS<\/a> goes down, it takes everything down with it. But with the Schneider Electric model, outages were reduced by 25 percent.<\/p>\n

Along with the comprehensive modular solution, the plan also included RIMM (Remote Infrastructure Monitoring & Management Services). Schneider Electric\u2019s RIMM enabled Genpact to be more proactive with improved, real-time visibility of data center operations.<\/p>\n

The big benefits<\/strong><\/h3>\n

The service enabled Genpact to \u2018predict and prevent\u2019 anomalies as opposed to \u2018detect and react\u2019 and eliminate vendor management issues through consolidated management of equipment across many sites.<\/p>\n

Genpact gains include:<\/p>\n