{"id":16700,"date":"2019-10-28T02:30:06","date_gmt":"2019-10-28T10:30:06","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2019\/10\/28\/news-10439\/"},"modified":"2019-10-28T02:30:06","modified_gmt":"2019-10-28T10:30:06","slug":"news-10439","status":"publish","type":"post","link":"http:\/\/www.palada.net\/index.php\/2019\/10\/28\/news-10439\/","title":{"rendered":"Memory-Lane Monday: Please tell me his name wasn\u2019t Jones"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/images.idgesg.net\/images\/article\/2019\/05\/cw_sharktank_3x2_2400x1600_01-100796357-large.3x2.jpg\"\/><\/p>\n<p><strong>Credit to Author: Sharky| Date: Mon, 28 Oct 2019 03:00:00 -0700<\/strong><\/p>\n<p>Pilot fish and his help desk colleagues do a lot of password resets and have learned that it\u2019s best to sympathize with the callers and normalize forgetting those strings of letters, numbers and symbols. It can happen to anybody is the message.<\/p>\n<p>But some forgetfulness is more normal than others, finds fish, who told one user, \u201cI&#8217;m going to reset your password to your last name, with the first letter capitalized.\u201d<\/p>\n<p>Reports fish: \u201cHe said, \u2018Wait a minute. Let me get a pencil and paper to write that down.<\/p>\n<p>\u201cI then spelled his last name for him and reminded him to capitalize the first letter. He thanked me and hung up the phone.<\/p>\n<p>\u201cSurreal doesn\u2019t even begin to describe how this felt!\u201d<\/p>\n<p><strong>If you want to send me your true tales of IT life,<\/strong> <em>that\u2019s \u201cSharky\u201d with a Y. Send them to me at <a href=\"mailto:sharky@computerworld.com\" rel=\"nofollow\">sharky@computerworld.com<\/a>. You can also subscribe to the <a href=\"http:\/\/www.computerworld.com\/newsletters\/signup.html\" rel=\"noopener\" target=\"_blank\">Daily Shark Newsletter<\/a>.<\/em><\/p>\n<p><a href=\"https:\/\/www.computerworld.com\/article\/3444602\/memory-lane-monday-please-tell-me-his-name-wasn-t-jones.html#tk.rss_security\" target=\"bwo\" >http:\/\/www.computerworld.com\/category\/security\/index.rss<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/images.idgesg.net\/images\/article\/2019\/05\/cw_sharktank_3x2_2400x1600_01-100796357-large.3x2.jpg\"\/><\/p>\n<p><strong>Credit to Author: Sharky| Date: Mon, 28 Oct 2019 03:00:00 -0700<\/strong><\/p>\n<article>\n<section class=\"page\">\n<p>Pilot fish and his help desk colleagues do a lot of password resets and have learned that it\u2019s best to sympathize with the callers and normalize forgetting those strings of letters, numbers and symbols. It can happen to anybody is the message.<\/p>\n<p>But some forgetfulness is more normal than others, finds fish, who told one user, \u201cI&#8217;m going to reset your password to your last name, with the first letter capitalized.\u201d<\/p>\n<p>Reports fish: \u201cHe said, \u2018Wait a minute. Let me get a pencil and paper to write that down.<\/p>\n<p>\u201cI then spelled his last name for him and reminded him to capitalize the first letter. He thanked me and hung up the phone.<\/p>\n<p>\u201cSurreal doesn\u2019t even begin to describe how this felt!\u201d<\/p>\n<p class=\"jumpTag\"><a href=\"\/article\/3444602\/memory-lane-monday-please-tell-me-his-name-wasn-t-jones.html#jump\">To read this article in full, please click here<\/a><\/p>\n<\/section>\n<\/article>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[11062,10643],"tags":[10602,714],"class_list":["post-16700","post","type-post","status-publish","format-standard","hentry","category-computerworld","category-independent","tag-passwords","tag-security"],"_links":{"self":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/16700","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=16700"}],"version-history":[{"count":0,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/16700\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=16700"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=16700"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=16700"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}