{"id":16843,"date":"2019-11-08T10:45:05","date_gmt":"2019-11-08T18:45:05","guid":{"rendered":"https:\/\/www.palada.net\/index.php\/2019\/11\/08\/news-10581\/"},"modified":"2019-11-08T10:45:05","modified_gmt":"2019-11-08T18:45:05","slug":"news-10581","status":"publish","type":"post","link":"http:\/\/www.palada.net\/index.php\/2019\/11\/08\/news-10581\/","title":{"rendered":"Why Many People Got Mysterious Valentine\u2019s Day Texts Today"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/media.wired.com\/photos\/5dc4500c08f8500008719329\/master\/pass\/Sec-ValTexts-01.jpg\"\/><\/p>\n<p><strong>Credit to Author: Louise Matsakis| Date: Thu, 07 Nov 2019 21:34:34 +0000<\/strong><\/p>\n<p class=\"content-header__row content-header__dek\">The issue was reportedly caused by a maintenance update made to \u201cmessaging platforms of multiple carriers in the US.&quot;<\/p>\n<p>Valentine\u2019s Day is a high-pressure event dreaded by millions\u2014precisely the type of holiday you may not want to relive, unless you sell flowers for a living. But that\u2019s exactly what happened to many people across the United States on Thursday, when they awoke to find that their phones had suddenly sent or received <a href=\"https:\/\/www.wired.com\/tag\/texting\/\">text messages<\/a> originally intended to be sent around February 14. The problem appears to have affected a wide range of devices and carriers, and has since been resolved, according to Sprint and T-Mobile. AT&amp;T and Verizon did not respond to a request for comment.<\/p>\n<p>A number of people whose phones apparently sent the text messages reported they couldn\u2019t see them on their own phones, leading them to wonder whether they had been hacked or if they were experiencing some other security problem. \u201cSomeone texted my wife using my phone number. The text does not show up in my outbox. How do I stop this,\u201d one Reddit user <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.reddit.com\/r\/RBI\/comments\/dstwlp\/someone_texted_my_wife_using_my_phone_number_the\/&quot;}\" href=\"https:\/\/www.reddit.com\/r\/RBI\/comments\/dstwlp\/someone_texted_my_wife_using_my_phone_number_the\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">asked<\/a>. \u201cWhy did my phone send a text without me knowing?????\u201d another person on Reddit <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.reddit.com\/r\/NoStupidQuestions\/comments\/dsuam1\/why_did_my_phone_send_a_text_without_me_knowing\/&quot;}\" href=\"https:\/\/www.reddit.com\/r\/NoStupidQuestions\/comments\/dsuam1\/why_did_my_phone_send_a_text_without_me_knowing\/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">posted<\/a>.<\/p>\n<p>Other people reported awkward text interactions with people they&#x27;d otherwise lost contact with. \u201cY\u2019all&#8230; my damn phone apparently delivered a text to my ex at 5am this morning that was supposed to be sent in FEBRUARY. The universe wants me to fail,\u201d a woman named Jamie <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/twitter.com\/PBandJamiee\/status\/1192430964011675648&quot;}\" href=\"https:\/\/twitter.com\/PBandJamiee\/status\/1192430964011675648\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">said<\/a> on Twitter.<\/p>\n<p>A spokesperson for Sprint says the issue was caused by a maintenance update made to part of the \u201cmessaging platforms of multiple carriers in the US,\u201d and has since been fixed. The problem \u201ccaused some customers to have older text messages resent to their devices. The issue was resolved not long after it occurred. We apologize for any confusion this may have caused.\u201d It&#x27;s not clear what, exactly, that means. The spokesperson did not respond to questions asking why these particular texts were affected.<\/p>\n<p>T-Mobile had a slightly different\u2014or at least less complete\u2014explanation for the glitch. \u201cThis is not a T-Mobile issue, it\u2019s a third-party vendor issue that also affected other networks,\u201d a spokesperson said in an email. \u201cWe\u2019re aware of this and it is resolved.\u201d T-Mobile did not clarify what vendor may have been responsible.<\/p>\n<p>Were you affected by this issue or know what may have caused it? Contact the author at <a href=\"mailto:louise_matsakis@wired.com?subject=Tips%20for%20WIRED\">louise_matsakis@wired.com<\/a> or via Signal at 347-966-3806. WIRED protects the confidentiality of its sources, but if you wish to conceal your identity, here are the instructions for using <a href=\"https:\/\/www.wired.com\/securedrop\/\">SecureDrop<\/a>. You can also mail us materials at 520 Third Street, Suite 350, San Francisco, CA 94107.<\/p>\n<p>Syed Rafiul Hussain, a mobile standards security researcher at Purdue University, theorizes the issue may have happened when carriers were doing maintenance testing or stress testing using previously sent data or old messages. \u201cBut the messages were mistakenly sent to the real users instead of the virtual testing devices,&quot; he says. Hussain thinks data from Valentine&#x27;s Day may have been chosen because it was a representative sample containing lots of different types of SMS data, including text, audio, images, and videos. &quot;Or maybe some users reported missing SMSs on Valentine\u2019s Day and a third party is still looking into that. But this is all speculation,&quot; he says.<\/p>\n<p>Late on Thursday, Syniverse, a company that provides services to telecommunications companies, took responsibility for the mysterious text messages. &quot;On Feb. 14, 2019, a server failed, and messages were in queue at the time. When the server was reactivated on Nov. 7, 2019 messages in the queue were released,&quot; Kevin Petschow, a spokesperson for Syniverse, said in a <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.syniverse.com\/insights\/syniverse-statement-regarding-todays-text-messaging-event&quot;}\" href=\"https:\/\/www.syniverse.com\/insights\/syniverse-statement-regarding-todays-text-messaging-event\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">statement<\/a>. Petschow also said the company typically only stores the content of text messages for between one and three days.<\/p>\n<p>Last month, all four of the major US wireless carriers <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/investors.sprint.com\/news-and-events\/press-releases\/press-release-details\/2019\/ATT-Sprint-T-Mobile-and-Verizon-Form-Joint-Venture-to-Transform-Messaging-Experience\/default.aspx&quot;}\" href=\"https:\/\/investors.sprint.com\/news-and-events\/press-releases\/press-release-details\/2019\/ATT-Sprint-T-Mobile-and-Verizon-Form-Joint-Venture-to-Transform-Messaging-Experience\/default.aspx\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">announced<\/a> they had agreed to work together to develop a new system to replace SMS, based on the <a href=\"https:\/\/www.wired.com\/2017\/02\/google-support-for-rcs\/\">Rich Communication Service<\/a> standard. Carriers hope it will make texting a more seamless experience and add features like better group chats. As part of the rollout, AT&amp;T, Sprint, Verizon, and T-Mobile <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/www.theverge.com\/2019\/10\/24\/20931202\/us-carriers-rcs-cross-carrier-messaging-initiative-ccmi-att-tmobile-sprint-verizon&quot;}\" href=\"https:\/\/www.theverge.com\/2019\/10\/24\/20931202\/us-carriers-rcs-cross-carrier-messaging-initiative-ccmi-att-tmobile-sprint-verizon\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">plan to launch<\/a> a new RCS Android messaging app next year. It&#x27;s not clear that the new system had anything to do with Thursday&#x27;s glitch, but hopefully it will be less susceptible to the same types of problems.<\/p>\n<p>The unexpected text messages caused confusion, embarrassment, and pain. &quot;My sister got one from our mom who died this summer,&quot; one <a class=\"external-link\" data-event-click=\"{&quot;element&quot;:&quot;ExternalLink&quot;,&quot;outgoingURL&quot;:&quot;https:\/\/twitter.com\/emlarsart\/status\/1192519460206202880&quot;}\" href=\"https:\/\/twitter.com\/emlarsart\/status\/1192519460206202880\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">woman<\/a> said on Twitter. The incident is a reminder of how our most intimate communications rely on a fragile network that&#x27;s decades-old, and highly susceptible to something as mundane as a server failing.<\/p>\n<p><em>Updated 11-8-19, 11:07 ET: This story has been updated with comment from Syniverse.<\/em><\/p>\n<p><em>Additional reporting by Lily Hay Newman.<\/em><\/p>\n<p><a href=\"https:\/\/www.wired.com\/story\/mysterious-text-messages-valentines-day\" target=\"bwo\" >https:\/\/www.wired.com\/category\/security\/feed\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/media.wired.com\/photos\/5dc4500c08f8500008719329\/master\/pass\/Sec-ValTexts-01.jpg\"\/><\/p>\n<p><strong>Credit to Author: Louise Matsakis| Date: Thu, 07 Nov 2019 21:34:34 +0000<\/strong><\/p>\n<p>The issue was reportedly caused by a maintenance update made to \u201cmessaging platforms of multiple carriers in the US.&#8221;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[10378,10607],"tags":[714],"class_list":["post-16843","post","type-post","status-publish","format-standard","hentry","category-security","category-wired","tag-security"],"_links":{"self":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/16843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=16843"}],"version-history":[{"count":0,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/16843\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=16843"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=16843"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=16843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}