{"id":11027,"date":"2018-01-06T11:00:13","date_gmt":"2018-01-06T19:00:13","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2018\/01\/06\/news-4798\/"},"modified":"2018-01-06T11:00:13","modified_gmt":"2018-01-06T19:00:13","slug":"news-4798","status":"publish","type":"post","link":"https:\/\/www.palada.net\/index.php\/2018\/01\/06\/news-4798\/","title":{"rendered":"When Lag Time Interferes with your Favorite Live app, it\u2019s not Trivial"},"content":{"rendered":"

Credit to Author: Kevin Brown| Date: Fri, 05 Jan 2018 20:10:49 +0000<\/strong><\/p>\n

If you know what coach won back-to-back Super Bowls or that a cassowary is a giant flightless bird and not a kitchen utensil then you could be a winner at HQ Trivia, the latest app that about 400,000 people log on to play twice a day in real time. Users say they\u2019ve quickly become addicted to the thrill of the game, which is from the founders of the former social network Vine. And it\u2019s not about the prize money, which is usually around $20.<\/p>\n

Recently, Dan Rather played HQ Trivia with his wife and grandson, correctly answered a slew of increasingly difficult trivia questions in rapid-fire manner. He split the prize money with about 300 winners, taking home about $30, and he told the world about the experience on social media.<\/p>\n

Soon after he spread the news about HQ Trivia, users started having trouble with the app. They couldn\u2019t log on. Trivia questions weren\u2019t popping up on their screens. They complained about lag time, delays, and glitches.\u00a0 In general, users said HQ Trivia wasn\u2019t working.<\/p>\n

\"Edge\" <\/p>\n

I don\u2019t know what\u2019s causing these issues for HQ Trivia but I believe this is a great illustration of what we call \u2018resiliency at the edge<\/a>\u2019.\u00a0 I\u2019ve been discussing this topic in various presentations and the key take away is this: we can build the best data centers in the world, but it doesn\u2019t matter if the last connection point to the user (i.e. \u2018the local edge\u2019) isn\u2019t good and they have a bad experience.<\/p>\n

We don\u2019t think this issue will be a short-term trend. Many sources say that digital traffic is expanding annually by more than 23 percent and there are two billion internet users with 21 billion network devices. Perhaps more importantly, our society is beginning to depend on the network the same way it depends on the electrical utility and I would argue a generational shift is happening in terms of expectations of the performance of the network.<\/p>\n

I was raised without the internet so, when the network goes down, to me, it\u2019s almost a vacation and I read a book. But for the millennial generation, who will make up half of the workforce by 2025, it\u2019s a different story. An internet outage is the equivalent of a power outage. That loss of connectivity is considered a failure. If you remember Pok\u00e9mon Go, you remember the news stories about how the servers crashed under the popularity of the game and it makes the point that there\u2019s a shift in thinking from \u201caccess is available\u201d to \u201caccess must meet user expectations.\u201d<\/p>\n

In Abby Gabriel\u2019s recently blog, Can Your Data Center Handle the Next Big Idea?<\/strong><\/a>, \u00a0she challenges people to look at the future and consider if their data center will be able to manage it. She points out that the internet set a new level of expectation and as business has transformed and globalized, technology has provided the platform upon which imaginative entrepreneurs, like the founders of HQ Trivia, have built.<\/p>\n

The truth is that we are now dependent on every piece of the complex hybrid data center system. Moving apps to the cloud makes edge sites and their connection to the cloud mission critical. It\u2019s not just about the data center or just about the data. It\u2019s about maintaining connectivity performance so business can continue to operate and meet customer expectations.<\/p>\n

Below are some additional links that you may find interesting.<\/p>\n