{"id":14970,"date":"2019-03-29T11:00:47","date_gmt":"2019-03-29T19:00:47","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2019\/03\/29\/news-8719\/"},"modified":"2019-03-29T11:00:47","modified_gmt":"2019-03-29T19:00:47","slug":"news-8719","status":"publish","type":"post","link":"https:\/\/www.palada.net\/index.php\/2019\/03\/29\/news-8719\/","title":{"rendered":"4 Traits a Data Center Manager Needs to Excel"},"content":{"rendered":"<p><strong>Credit to Author: Anthony DeSpirito| Date: Fri, 29 Mar 2019 17:17:32 +0000<\/strong><\/p>\n<p>Through our <a href=\"https:\/\/www.schneider-electric.com\/en\/work\/services\/field-services\/critical-power-and-cooling\/operate\/facility-operations\/\" target=\"_blank\" rel=\"noopener noreferrer\">Critical Facility Operations<\/a> service, Schneider Electric manages data centers of all sizes around the world. In talking with some of the Critical Facility Managers (CFMs) who are responsible for data center operations in these facilities, it\u2019s clear they share at least four attributes.<\/p>\n<p> <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-55879\" src=\"https:\/\/blog.schneider-electric.com\/wp-content\/uploads\/2019\/03\/Cisco-Cert-Data-Center-Design-small-300x200.png\" alt=\"data center manager\" width=\"320\" height=\"213\" srcset=\"https:\/\/blog.schneider-electric.com\/wp-content\/uploads\/2019\/03\/Cisco-Cert-Data-Center-Design-small-300x200.png 300w, https:\/\/blog.schneider-electric.com\/wp-content\/uploads\/2019\/03\/Cisco-Cert-Data-Center-Design-small.png 594w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/> <\/p>\n<p>Before diving in, though, it\u2019s important to draw a distinction between \u201ccritical\u201d facility management and \u201cfacility management.\u201d A traditional office building, school, or retail store will have a facility manager who takes care of the building, making sure HVAC systems are functioning well, the roof doesn\u2019t leak, the lights stay on and so forth \u2013 all certainly important for the comfort and well-being of the building occupants.<\/p>\n<p>But the stakes are far higher in a critical facility such as a data center. Many customers have zero tolerance for downtime, so plans must be in place to deal with everything from routine upgrades to widespread power outages without missing a beat.<\/p>\n<p>Meeting those kind of demands puts a lot of pressure on the people who operate data centers. In hiring Critical Facility Managers, here are four traits to look for to ensure the manager will excel at the job.<\/p>\n<h2>Four Traits of Highly Effective Data Center Managers<\/h2>\n<p><strong>1. Dedication:<\/strong> Running a facility that operates 24x7x365 is \u201cnot just a 9 to 5 job where you punch in, punch out,\u201d says Carlos Santiago, a Schneider Electric CFM. \u201cYou are responsible for the operations of a facility, of someone\u2019s business \u2013 the core of their business.\u201d He and his team perform walkthroughs on every shift, visiting every room of the data center three times per day to ensure all is well. That kind of attention to detail pays off. \u201cIn the 5 years my team and I have been maintaining this data center, we have had zero downtime,\u201d Santiago says. \u201cI honestly take a lot of pride in my work and that\u2019s what I try to instill in my team.\u201d<\/p>\n<p><iframe loading=\"lazy\"  src=\"https:\/\/www.youtube.com\/embed\/_UEyzdkH4ug?feature=oembed\" width=\"100%\" height=\"420\" frameborder=\"0\" ><\/iframe> <\/p>\n<p><strong>2. Aversion to risk:<\/strong> CFMs are big on documentation, to ensure everything is done properly the first time, with \u201cno surprises,\u201d as CFM Jim Moriarty puts it. \u201cWhen you have a written plan, it\u2019s a lot easier to be successful,\u201d he says. It\u2019s not unusual to have subcontractors on site in a data center \u2013 whether electricians, mechanical companies, plumbers or security experts. The written procedures apply to them as well, \u201cto make sure everything is done the way we want it done,\u201d Moriarty says. \u201cThe Schneider Electric Critical Facility Operations solution reduces risk. That is our main goal, to mitigate risk.\u201d<\/p>\n<p><iframe loading=\"lazy\"  src=\"https:\/\/www.youtube.com\/embed\/lKBPJ0N9LvQ?feature=oembed\" width=\"100%\" height=\"420\" frameborder=\"0\" ><\/iframe> <\/p>\n<p><strong>3. Deep experience, and a deep bullpen:<\/strong> All CFMs go through an extensive training program that provides them with the knowledge and experience they need to succeed. That training pulls from the years of experience of the CFMs who have come before, and all they\u2019ve learned about effective data center operations. But the support doesn\u2019t end once a CFM is assigned to a facility. \u201cThey didn\u2019t just leave me out here on an island; I can call for any assistance at any time,\u201d says CFM Donald Matzker. Every CFM has the \u201cfull weight of Schneider Electric behind them,\u201d he says, including vast experience and support from quality systems and safety professionals, as well as the knowledge built into the programs and processes they follow. In fact, every client site is audited by a team of experts to determine areas for innovation based on Schneider\u2019s experience operating best in class facilities around the world.<\/p>\n<p><strong>4. Transparent, customer-first attitude:<\/strong> Schneider Electric CFMs understand how important their data centers are to their customer\u2019s business, and never lose sight of it. \u201cIt\u2019s important to give customers what they deserve. They expect 100% uptime and we don\u2019t expect to give them anything less,\u201d as Matzker puts it. At the same time, the CFMs routinely keep customers apprised of what\u2019s happening in their data center \u2013 and why. \u201cWe bring a peace of mind to our customer; it\u2019s that simple,\u201d Matzker says.<\/p>\n<p><iframe loading=\"lazy\"  src=\"https:\/\/www.youtube.com\/embed\/7eySDYW1SP4?feature=oembed\" width=\"100%\" height=\"420\" frameborder=\"0\" ><\/iframe> <\/p>\n<p>Dedication, aversion to risk, deep experience and a transparent, customer first attitude: those attributes are good to have for any employee, but essential for a CFM.<\/p>\n<h2>Access Free e-Book on Data Center Facility Operations<\/h2>\n<p>I encourage you to check out this <a href=\"https:\/\/youtu.be\/Hgpb-d1M2QA\" target=\"_blank\" rel=\"noopener noreferrer\">short video<\/a> to hear more of what our CFMs have to say. We\u2019ve also captured some of what we\u2019ve learned about critical facility management in a free e-book, the <a href=\"https:\/\/www.schneider-electric.com\/promo\/us\/en\/getPromo\/A00810\" target=\"_blank\" rel=\"noopener noreferrer\">12 Essential Elements of Data Center Facility Operations.<\/a> Download it now to learn more about the policies and procedures our CFMs follow every day to ensure their data centers don\u2019t go down.<\/p>\n<p>The post <a rel=\"nofollow\" href=\"https:\/\/blog.schneider-electric.com\/datacenter\/2019\/03\/29\/4-traits-a-data-center-manager-needs-to-excel\/\">4 Traits a Data Center Manager Needs to Excel<\/a> appeared first on <a rel=\"nofollow\" href=\"https:\/\/blog.schneider-electric.com\">Schneider Electric Blog<\/a>.<\/p>\n<p><a href=\"https:\/\/blog.schneider-electric.com\/datacenter\/2019\/03\/29\/4-traits-a-data-center-manager-needs-to-excel\/\" target=\"bwo\" >http:\/\/blog.schneider-electric.com\/feed\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><strong>Credit to Author: Anthony DeSpirito| Date: Fri, 29 Mar 2019 17:17:32 +0000<\/strong><\/p>\n<p>Through our Critical Facility Operations service, Schneider Electric manages data centers of all sizes around the world. In talking with some of the Critical Facility Managers (CFMs) who are responsible&#8230;  <a href=\"https:\/\/blog.schneider-electric.com\/datacenter\/2019\/03\/29\/4-traits-a-data-center-manager-needs-to-excel\/\" title=\"Read4 Traits a Data Center Manager Needs to Excel\">Read more &#187;<\/a><\/p>\n<p>The post <a rel=\"nofollow\" href=\"https:\/\/blog.schneider-electric.com\/datacenter\/2019\/03\/29\/4-traits-a-data-center-manager-needs-to-excel\/\">4 Traits a Data Center Manager Needs to Excel<\/a> appeared first on <a rel=\"nofollow\" href=\"https:\/\/blog.schneider-electric.com\">Schneider Electric Blog<\/a>.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[12389,12388],"tags":[21425,18914,12391,12400,20404,12445],"class_list":["post-14970","post","type-post","status-publish","format-standard","hentry","category-scadaics","category-schneider","tag-critical-facility-manager","tag-critical-facility-operation-services","tag-data-center","tag-data-center-operations","tag-data-center-uptime","tag-workforce-competency"],"_links":{"self":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/14970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=14970"}],"version-history":[{"count":0,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/14970\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=14970"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=14970"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=14970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}