{"id":7355,"date":"2017-04-14T12:30:26","date_gmt":"2017-04-14T20:30:26","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2017\/04\/14\/news-1146\/"},"modified":"2017-04-14T12:30:26","modified_gmt":"2017-04-14T20:30:26","slug":"news-1146","status":"publish","type":"post","link":"https:\/\/www.palada.net\/index.php\/2017\/04\/14\/news-1146\/","title":{"rendered":"Microsoft begins denying updates to some Windows 7 users"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/zapt4.staticworld.net\/images\/article\/2017\/03\/p1240491-19-100715058-large.3x2.jpg\"\/><\/p>\n<p><strong>Credit to Author: Gregg Keizer| Date: Fri, 14 Apr 2017 12:56:00 -0700<\/strong><\/p>\n<p>Microsoft this week began blocking Windows 7 and 8.1 PCs equipped with the very newest processors from receiving security updates, making good on a policy it announced but did not implement last year.<\/p>\n<p>But the company also refused to provide security fixes to Windows 7 systems that were powered by AMD&#8217;s &#8220;Carrizo&#8221; CPUs, an architecture that was supposed to continue receiving patches.<\/p>\n<p>The decree that led to the update bans, whether allowable or not under Microsoft&#8217;s new policy, was <a href=\"http:\/\/www.computerworld.com\/article\/3023507\/windows-pcs\/faq-microsoft-mandates-new-windows-support-rules.html\">revealed in January 2016<\/a>, when the company said making Windows 7 and Windows 8.1 run on the latest processors was &#8220;challenging.&#8221; Microsoft then ruled that Windows 10 would be the only supported edition on seventh-generation and later CPUs and simultaneously dictated a substantial shortening of support of both editions.<\/p>\n<p>The biggest impact was on Windows 7, because it had become the standard in enterprises &#8212; Microsoft&#8217;s most valued customers &#8212; with deployment shares far north of 50%. According to Microsoft, Windows 7 was to be fully supported on sixth-generation processors &#8212; Intel&#8217;s were dubbed &#8220;Skylake,&#8221; AMD&#8217;s included Carrizo &#8212; until July 17, 2017. At that point, some Skylake-equipped PCs would continue to receive some security updates; other such PCs would get nothing.<\/p>\n<p>Microsoft later walked back the cut-off, first by extending the end-of-support date to July 2018, then by <a href=\"http:\/\/www.computerworld.com\/article\/3106786\/windows-pcs\/microsoft-relents-on-shorter-windows-7-support-decree.html\">repudiating the sixth-generation proclamation<\/a> for those systems on a <a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/help\/11675\/windows-7-windows-8-1-skylake-systems-supported\">we&#8217;ll-support-them list<\/a>. The last move &#8212; which took place in August &#8212; meant that in most instances only seventh-generation and later processors from AMD and Intel were on Windows 7&#8217;s and 8.1&#8217;s no-go catalog.<\/p>\n<p>Even so, Microsoft on Wednesday acknowledged that it had blocked updates from reaching machines equipped with AMD&#8217;s Carrizo processor, then promised to correct the snafu.<\/p>\n<p>&#8220;Microsoft intends to continue to support Windows 7 and Windows 8.1 with this processor and plans to address the issue causing the message in a future update,&#8221; said Edison Pus, identified as a Microsoft representative, on the <a target=\"_blank\" href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_7-update\/amd-carrizo-ddr4-unsupported-hardware-message-on\/2fef9e41-d8c5-4ca4-8238-6be345866ffb\">company&#8217;s support forum<\/a>. Pus did not specify when the update to the update would appear.<\/p>\n<p>A shorter version of that message was also added to the &#8220;Known issues&#8221; section of the Windows 7 and 8.1 <a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/help\/4015549\/windows-7-windows-server-2008-r2-sp1-update-kb4015549\">monthly roll-up<\/a> and <a target=\"_blank\" href=\"https:\/\/support.microsoft.com\/en-us\/help\/4015546\/windows-7-windows-server-2008-r2-sp1-update-kb4015546\">security-only<\/a> updates.<\/p>\n<p>Because the update ban cannot be reversed by users, they must wait until Microsoft issues a correction. During the interim, their PCs will be vulnerable to exploitation of the vulnerabilities Microsoft patched on Tuesday.<\/p>\n<p>Other users also encountered the update injunction, but in those cases the messages were deliberate. &#8220;Windows 7 keeps giving a warning that my Intel Core i7 (7700k) processor is not supported,&#8221; reported someone tagged as <a target=\"_blank\" href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_7-update\/windows-7-annoying-unsupported-hardware-pop-ups\/b7f7ed01-c25c-4494-89d8-5df1a6983caa\">DenverBraganaza<\/a>, in a message posted Tuesday to Microsoft&#8217;s support forum.<\/p>\n<p>That CPU is one from Intel&#8217;s seventh-generation architecture, codenamed &#8220;Kaby Lake,&#8221; and thus is on Microsoft&#8217;s no-no list for Windows 7 and 8.1.<\/p>\n<p>Others, however, said that their PCs had been barred from this month&#8217;s updates &#8212; and future updates &#8212; even though the processors are <i>not<\/i> seventh-generation, raising the issue of false positives from whatever test or diagnostic Microsoft used to determine whether to block the machine.<\/p>\n<p>One false positive report came from a user whose machine ran an Intel processor introduced around the same time as Windows 7, and had been refused April&#8217;s update for the OS. That report, along with at least one other, were <a target=\"_blank\" href=\"https:\/\/www.askwoody.com\/forums\/topic\/patch-tuesday-patches-are-up\/#post-107767\">posted on <i>AskWoody.com<\/i><\/a>, a site operated by Woody Leonard, a Windows patch expert who <a target=\"_blank\" href=\"https:\/\/www.askwoody.com\/forums\/topic\/patch-tuesday-patches-are-up\/#post-107767\">writes for <i>Infoworld<\/i><\/a>. (Like <i>Computerworld<\/i>, <i>Infoworld<\/i> is an IDG publication.)<\/p>\n<p>Microsoft did not immediately reply to a request for confirmation that it has officially begun enforcing the stop-support policy.<\/p>\n<p>This is the &#8216;no-patches-for-you&#8217; pop-up that some users of Windows 7 and 8.1 have seen this week as Microsoft denied them security updates because their PCs were powered by the newest processors.<\/p>\n<p><a href=\"http:\/\/www.computerworld.com\/article\/3189957\/windows-pcs\/microsoft-begins-denying-updates-to-some-windows-7-users.html#tk.rss_security\" target=\"bwo\" >http:\/\/www.computerworld.com\/category\/security\/index.rss<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/zapt4.staticworld.net\/images\/article\/2017\/03\/p1240491-19-100715058-large.3x2.jpg\"\/><\/p>\n<p><strong>Credit to Author: Gregg Keizer| Date: Fri, 14 Apr 2017 12:56:00 -0700<\/strong><\/p>\n<article>\n<section class=\"page\">\n<p>Microsoft this week began blocking Windows 7 and 8.1 PCs equipped with the very newest processors from receiving security updates, making good on a policy it announced but did not implement last year.<\/p>\n<p>But the company also refused to provide security fixes to Windows 7 systems that were powered by AMD&#8217;s &#8220;Carrizo&#8221; CPUs, an architecture that was supposed to continue receiving patches.<\/p>\n<p>The decree that led to the update bans, whether allowable or not under Microsoft&#8217;s new policy, was <a href=\"http:\/\/www.computerworld.com\/article\/3023507\/windows-pcs\/faq-microsoft-mandates-new-windows-support-rules.html\">revealed in January 2016<\/a>, when the company said making Windows 7 and Windows 8.1 run on the latest processors was &#8220;challenging.&#8221; Microsoft then ruled that Windows 10 would be the only supported edition on seventh-generation and later CPUs and simultaneously dictated a substantial shortening of support of both editions.<\/p>\n<p class=\"jumpTag\"><a href=\"\/article\/3189957\/windows-pcs\/microsoft-begins-denying-updates-to-some-windows-7-users.html#jump\">To read this article in full or to leave a comment, please click here<\/a><\/p>\n<\/section>\n<\/article>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[11062,10643],"tags":[714,10761,11079],"class_list":["post-7355","post","type-post","status-publish","format-standard","hentry","category-computerworld","category-independent","tag-security","tag-windows-10","tag-windows-pcs"],"_links":{"self":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/7355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=7355"}],"version-history":[{"count":0,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/7355\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=7355"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=7355"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=7355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}