{"id":8570,"date":"2017-08-04T04:30:06","date_gmt":"2017-08-04T12:30:06","guid":{"rendered":"http:\/\/www.palada.net\/index.php\/2017\/08\/04\/news-2343\/"},"modified":"2017-08-04T04:30:06","modified_gmt":"2017-08-04T12:30:06","slug":"news-2343","status":"publish","type":"post","link":"https:\/\/www.palada.net\/index.php\/2017\/08\/04\/news-2343\/","title":{"rendered":"New Surface Pro 4 driver restores Windows Hello \u2014 and this time it\u2019s documented"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/images.techhive.com\/images\/article\/2015\/10\/hello_my_name_is-100621692-primary.idge.jpg\"\/><\/p>\n<p><strong>Credit to Author: Woody Leonhard| Date: Fri, 04 Aug 2017 03:43:00 -0700<\/strong><\/p>\n<p>Last night, Microsoft released a new Surface Camera driver called \u201cSurface \u2013 System \u2013 7\/31\/2007 12:00:00 AM &#8211; 1.0.75.1\u201d which is intended to fix the Windows Hello problem introduced by the <a href=\"http:\/\/www.computerworld.com\/article\/3212745\/microsoft-windows\/surface-pro-4-problems-windows-hello-disappears-shaky-screen.html\">completely undocumented<\/a> driver \u201cSurface &#8211; System &#8211; 7\/21\/2017 12:00:00 AM &#8211; 1.0.65.1.\u201d Many of you complained that, after installing the buggy driver, your Surface Pro 4 no longer supported Windows Hello.<\/p>\n<p>As best as I can tell, this 1.0.75.1 driver update fixes the problem.\u00a0But there\u2019s more to the story.<\/p>\n<p>The original, buggy driver was dated July 21, the files were dated July 26, and the driver was sent down the Automatic Update chute on July 29 without warning or description.<\/p>\n<p>This new, presumably good driver is dated July 24, according to the <a href=\"https:\/\/www.microsoft.com\/en-us\/download\/details.aspx?id=49498\">download notes<\/a>. The <a href=\"https:\/\/www.catalog.update.microsoft.com\/Search.aspx?q=1.0.75.1\">Microsoft Update Catalog <\/a>says it was last updated July 31. If you download and look at the files, they&#8217;re all dated Aug. 1. The <a href=\"https:\/\/www.microsoft.com\/surface\/en-us\/support\/install-update-activate\/surface-pro-4-update-history\">Surface Pro 4 changelog<\/a> says it was released on Aug. 2. In fact, it was released on Aug. 3.<\/p>\n<p>There&#8217;s a lot of monkey business going on with the dates.<\/p>\n<p>Until yesterday, Microsoft didn&#8217;t admit to the bug in the original patch. A user on the <a href=\"https:\/\/answers.microsoft.com\/en-us\/surface\/forum\/surfpro4-surfsec\/windows-hello-cant-turn-camera-on\/8531f53a-1210-4890-884d-cf187341b745\">Microsoft Answers forum<\/a> came up with the correct, complex steps necessary to roll back the buggy driver and keep it rolled back.<\/p>\n<p>Microsoft employee BryanH (finally!) admitted to the problem in this <a href=\"https:\/\/answers.microsoft.com\/en-us\/surface\/forum\/surfpro4-surfsec\/windows-hello-cant-turn-camera-on\/8531f53a-1210-4890-884d-cf187341b745\">Microsoft Answers forum post<\/a>, dated late on the night of Aug. 2:<\/p>\n<p>The update to resolve this issue has gone live on Windows Update (you can obtain this fix by checking Settings &gt; Update &amp; security &gt; Windows Update. Once installed, the update will require a reboot to initiate the change). The specific driver will be listed as \u201cSurface \u2013 System \u2013 1.0.75.1\u201d.<\/p>\n<p>This update addresses an issue that recently impacted the Windows Hello experience on a small number of Surface Pro 4 devices. For the majority of devices, this update will only increment the version number without any functional changes.<\/p>\n<p>The phrase \u201csmall number of devices\u201d is open to interpretation. And, increasingly, scorn.<\/p>\n<p><em>Do you have a small number of devices? Fess up on the <a href=\"https:\/\/www.askwoody.com\/forums\/topic\/new-surface-pro-4-driver-surface-system-1-0-75-1-fixes-the-windows-hello-bug\/\">AskWoody Lounge<\/a>.<\/em><\/p>\n<p><a href=\"http:\/\/www.computerworld.com\/article\/3213217\/microsoft-windows\/new-surface-pro-4-driver-restores-windows-hello-and-this-time-its-documented.html#tk.rss_security\" target=\"bwo\" >http:\/\/www.computerworld.com\/category\/security\/index.rss<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/images.techhive.com\/images\/article\/2015\/10\/hello_my_name_is-100621692-primary.idge.jpg\"\/><\/p>\n<p><strong>Credit to Author: Woody Leonhard| Date: Fri, 04 Aug 2017 03:43:00 -0700<\/strong><\/p>\n<article>\n<section class=\"page\">\n<p>Last night, Microsoft released a new Surface Camera driver called \u201cSurface \u2013 System \u2013 7\/31\/2007 12:00:00 AM &#8211; 1.0.75.1\u201d which is intended to fix the Windows Hello problem introduced by the <a href=\"http:\/\/www.computerworld.com\/article\/3212745\/microsoft-windows\/surface-pro-4-problems-windows-hello-disappears-shaky-screen.html\">completely undocumented<\/a> driver \u201cSurface &#8211; System &#8211; 7\/21\/2017 12:00:00 AM &#8211; 1.0.65.1.\u201d Many of you complained that, after installing the buggy driver, your Surface Pro 4 no longer supported Windows Hello.<\/p>\n<p>As best as I can tell, this 1.0.75.1 driver update fixes the problem.\u00a0But there\u2019s more to the story.<\/p>\n<p>The original, buggy driver was dated July 21, the files were dated July 26, and the driver was sent down the Automatic Update chute on July 29 without warning or description.<\/p>\n<p class=\"jumpTag\"><a href=\"\/article\/3213217\/microsoft-windows\/new-surface-pro-4-driver-restores-windows-hello-and-this-time-its-documented.html#jump\">To read this article in full or to leave a comment, please click here<\/a><\/p>\n<\/section>\n<\/article>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","footnotes":""},"categories":[11062,10643],"tags":[714,10525],"class_list":["post-8570","post","type-post","status-publish","format-standard","hentry","category-computerworld","category-independent","tag-security","tag-windows"],"_links":{"self":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/8570","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/comments?post=8570"}],"version-history":[{"count":0,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/posts\/8570\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/media?parent=8570"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/categories?post=8570"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.palada.net\/index.php\/wp-json\/wp\/v2\/tags?post=8570"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}