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Imagine running fleets of iPhones that alert you when unexpected security-related incidents take place, or when otherwise legitimate service requests arrive from devices at an unexpected time or location. Imagine management and security software that not only identified these kinds of anomalies but gave you useful advice to help remediate the problem.

This, and more, is the kind of protection Jamf hopes to deliver using generative AI tools.

Generative IT for Apple admins

Jamf believes generative AI can be a big benefit to tech support and IT admin, and talked about its efforts at the end of an extensive Jamf Nation User Conference (JNUC) keynote. Akash Kamath, the company’s senior vice president, engineering, explained that just as the Mac made computing personal, genAI makes AI personal.

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