Answers to Your Questions on our Mac App Store Apps
Credit to Author: Trend Micro| Date: Mon, 10 Sep 2018 19:41:14 +0000
Reports that Trend Micro is “stealing user data” and sending them to an unidentified server in China are absolutely false.
Trend Micro has completed an initial investigation of a privacy concern related to some of its MacOS consumer products. The results confirm that Dr Cleaner, Dr Cleaner Pro, Dr. Antivirus, Dr. Unarchiver, Dr. Battery, and Duplicate Finder collected and uploaded a small snapshot of the browser history on a one-time basis, covering the 24 hours prior to installation. This was a one-time data collection, done for security purposes (to analyze whether a user had recently encountered adware or other threats, and thus to improve the product & service). The data collected was explicitly identified to the customer in the data collection policy and is highlighted to the user during the install. The browser history data was uploaded to a U.S.-based server hosted by AWS and managed/controlled by Trend Micro.
Trend Micro is taking customer concerns seriously and has decided to remove this browser history collection capability from the products. Trend Micro’s Windows products and enterprise products do not have this feature.
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