Eight European consumer watchdogs file complaints over Meta’s data processing

Eight European consumer organizations have filed complaints against Facebook parent Meta accusing it of breaching the EU’s General Data Protection Regulation (GDPR) with its so-called “pay-or-consent” policy and opaque internal policies.

The organizations are all members of BEUC, the European Consumer Organization.  Their complaints, publicized Thursday, argue that the large-scale consumer data collection practiced by Meta violates the GDPR, and that the company has abused its dominant market position to essentially coerce customers into accepting its terms. Each of the eight groups filed their complaints with their national data protection authorities, as there is no pan-European office to accept such complaints.

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What a future without browser cookies looks like

Most online users have experienced it. You do an online search for healthcare purposes, travel information, or something to buy and soon you’re being bombarded with emails and targeted online ads for everything related to your search. That’s because browser cookies were tracking you as you performed your searches; they identified you and your activity.

Over the past few years, the online advertising industry has been undergoing a sea change as regulators restricted how cookies can be used and browser providers moved away from their use in response to consumer outcries over privacy.

“They often feel surveilled; some even find it ‘creepy’ that a website can show them ads related to their behavior elsewhere,” according to a recent study by the HEC Paris Business School.

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