Q&A: How one CSO secured his environment from generative AI risks

In February, travel and expense management company Navan (formerly TripActions) chose to go all-in on generative AI technology for a myriad of business and customer assistance uses.

The Palo Alto, CA company turned to ChatGPT from OpenAI and coding assistance tools from GitHub Copilot to write, test, and fix code; the decision has boosted Navan’s operational efficiency and reduced overhead costs.

GenAI tools have also been used to build a conversational experience for the company’s client virtual assistant, Ava. Ava, a travel and expense chatbot assistant, offers customers answers to questions and a conversational booking experience. It can also offer data to business travelers, such as company travel spend, volume, and granular carbon emissions details.

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ServiceNow embeds AI-powered customer-assist features throughout products

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Data Processing Power is Rising to Incredible Levels to Enable AI

Credit to Author: Steven Carlini| Date: Thu, 14 Sep 2023 16:20:32 +0000

Decades before AI became the word on everyone’s lips, I was involved with a project to support the primary data center of the world’s largest retailer. The CIO proudly showed me a brand new, state of the art computer that was able to approve and…

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GenAI in productivity apps: What could possibly go wrong?

We’re in the “iPhone moment” for generative AI, with every company rushing to figure out its strategy for dealing with this disruptive technology.

According to a KPMG survey conducted this June, 97% of US executives at large companies expect their organizations to be impacted highly by generative AI in the next 12 to 18 months, and 93% believe it will provide value to their business. Some 35% of companies have already started to deploy AI tools and solutions, while 83% say that they will increase their generative AI investments by at least 50% in the next six to twelve months.

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Embracing the World of AI Testing at Schneider Electric

Credit to Author: Guest Blogger| Date: Tue, 22 Aug 2023 04:57:13 +0000

I am Sushmita Sinha, and I am, associated with Schneider Electric since August 2022. As a Lead Automation Tester I am glued to the exciting world of quality assurance for AI projects. The field of artificial intelligence has been rapidly growing, and although I hadn’t…

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Why and how to create corporate genAI policies

As a large number of companies continue to test and deploy generative artificial intelligence (genAI) tools, many are at risk of AI errors, malicious attacks, and running afoul of regulators — not to mention the potential exposure of sensitive data.

For example, in April, after Samsung’s semiconductor division allowed engineers to use ChatGPT, workers using the platform leaked trade secrets on least three instances, according to published accounts. One employee pasted confidential source code into the chat to check for errors, while another worker shared code with ChatGPT and “requested code optimization.”

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