Security

ComputerWorldIndependent

Microsoft Patch Alert: October updates bring problems with Start, RDP, Ethernet, older VB programs

Credit to Author: Woody Leonhard| Date: Tue, 29 Oct 2019 12:18:00 -0700

October started out on an extraordinarily low note. On Oct. 3, Microsoft released an “out of band” security update to protect all Windows users from an Internet Explorer scripting engine bug, CVE-2019-1367, once thought to be an imminent danger to all things (and all versions) Windows.

It was the third attempt to fix that security hole and each of the versions brought its own set of bugs.

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ComputerWorldIndependent

Memory-Lane Monday: Please tell me his name wasn’t Jones

Credit to Author: Sharky| Date: Mon, 28 Oct 2019 03:00:00 -0700

Pilot fish and his help desk colleagues do a lot of password resets and have learned that it’s best to sympathize with the callers and normalize forgetting those strings of letters, numbers and symbols. It can happen to anybody is the message.

But some forgetfulness is more normal than others, finds fish, who told one user, “I’m going to reset your password to your last name, with the first letter capitalized.”

Reports fish: “He said, ‘Wait a minute. Let me get a pencil and paper to write that down.

“I then spelled his last name for him and reminded him to capitalize the first letter. He thanked me and hung up the phone.

“Surreal doesn’t even begin to describe how this felt!”

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SecurityTrendMicro

3 Ways for MSPs to Increase Their Managed Security Footprint

Credit to Author: Trend Micro| Date: Fri, 25 Oct 2019 18:05:35 +0000

Managed service providers looking to increase their business often face the choice of whether to focus on finding new customers or expanding their existing base. But there’s a growing opportunity making the latter option especially appealing. The small and midsize businesses that comprise the bulk of the MSP customer base have a limited understanding of…

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